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UNFI Careers

Accounts Receivable Specialist - West Sacramento, CA

134227 Requisition #

Job Overview:

Responsible for managing portfolio of higher profile accounts receivable accounts and the collections of the receivables due within credit terms granted to the customer. Train, mentor and assist AR Rep I and AR Rep II in an effort to enhance productivity, accuracy and efficiency amongst the team. Produce reporting analysis within the accounts receivable department.

Job Responsibilities:

  • Conduct payment analysis of higher profile accounts to ensure timely collections, minimize credit risk and limit delinquent DSO.
  • Contact customers to follow up on past due invoices and track the progress of payments received towards past due balances.
  • Identify issues preventing payment of customer balances in a timely fashion and collaborate with cross functional team to drive issues to resolution.
  • Investigate chargebacks via root cause analysis and resolve with customer or internal business units. Report disputed items on a recurring basis.
  • Maintain aging of all assigned accounts and keep detailed record of communication shared with customers relating to any issue resolution of past due balances on account.
  • Proactively implement process improvement.
  • Train new hires and assist with onboarding activities.
  • Assist department Supervisors and Managers with day-to-day activities.
  • Perform User Acceptance Testing “UAT” for system enhancements and other IT initiatives.
  • Aide in development and tracking of team metrics.
  • Performs other job duties as required.

Job Requirements:

  • Bachelor’s degree or equivalent experience or any satisfactory combination of experience and training which demonstrates the knowledge, skills and abilities to perform duties
  • Three to five years of experience in accounts receivable preferred
  • System Implementation preferred
  • Advanced understanding of accounting, reconciliations, and accounts receivable functions
  • Additional training in bookkeeping concepts and procedures preferred
  • Working knowledge of MS Office Suite, with advanced proficiency in Excel
  • Strong knowledge of customer service and collections practices with understanding of negotiations
  • Demonstrate sound decision making within appropriate level of authority and adherence to company policy
  • Strong administrative skills including attention to detail, organization
  • Ability to prioritize workload and handle workload changes as they occur in a highly fast paced office environment in order to meet deadlines
  • Ability to support and coach clerical staff in a professional manner
  • Ability to communicate effectively with all levels of the organization including leadership both verbally and in writing
  • Ability to communicate precise information to customers relating to their account status, and to facilitate conflict resolution
  • Analytical ability to perform account research and reconciliations in order to resolve account disputes

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor

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United States of America, California, West Sacramento

📁 Finance