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UNFI Careers

Cub Blaine West - Full-Time E-Commerce Retail Specialist

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Retail
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139810 Requisition #

Job Title: E-Commerce Shopper 

Department: Front End

Reports To: Store Director, Assistant Store Director


PURPOSE: The purpose of this position is to coordinate the Online Shopping department plans and management responsibilities to promote sales, build positive customer relationships, and grow our online shopping department, in addition to providing a positive environment for our customers and associates.

JOB RESPONSIBILITIES AND ACCOUNTABILITIES:

            Provide the best experience for our online shopping customers

  • Ensure quality selection of product
  • Execute on delivery times and order accuracy
  • Follow department safety and sanitation programs for selection, transportation and delivery
  • Observe standards and procedures regarding store security and confidentiality
  • Effective communication with other departments and store staff
  • Provide comparable products for substitution
  • Prepare orders for delivery by ringing up and bagging orders in an efficient and effective manner
  • Checking expiration dates throughout the store during slow periods
Functional Requirement:
  • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (intercom, telephone, scanner, register, scale, shopping cart)
  • Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math

Maintaining a positive presence on the sales floor

  • Greet, Offer, & Thank all customers
  • Assist customers by bringing them to the location of product
  • Ensure the aisles are clear of debris at all times

Daily supervision of store policies and procedures

  • Develop effective daily/weekly work plans
  • Adherence to Hornbacher’s Food Safety Practices
  • Utilize sales projections, budgeted labor goals, & previous operating results to optimize store performance
  • Providing performance reviews to online shopping department associates
  • Providing training and development opportunities for store associates
  • Calling in maintenance requests for online shopping department issues
  • Supervising, ordering, scheduling, and being responsible for the overall condition of the department
Functional Requirements:
  • Physical: walking, bending, kneeling, able to reach, lift, stack and maneuver objects of varying dimensions and weighing up to 50 lbs., equipment operation (pallet jack, box cutter, shopping cart, ladder, computer, phone, intercom, Telzon, cardboard baler, garbage compactor)
  • Mental: judgment/decision making, social skills/verbal interaction, memorization, reading, writing, & math, analyzing and planning, basic business acumen, and attention to detail

JOB COMPETENCIES AND REQUIREMENTS:

People management skills
  • Training and development of associates to ensure competence in assigned tasks and to develop for advancement
  • Managing performance of associates
  • Recognizing coaching opportunities and utilizing skills to encourage growth
  • Encouraging active participation and cooperation within the store
  • Encourage individual & group effort toward providing the best service possible
Commitment to excellence
  • Actively seeking new ways of working to improve productivity
  • Developing existing competencies to a higher level
  • Seeking out learning opportunities to facilitate growth
Attention to detail
  • Checking product for the highest quality
  • Properly scans and bags product
  • Accurate shopping of customer orders
Communication skills
  • Ability to Greet, Offer, & Thank all customers
  • Effectively communicate with other departments and store staff
  • Ability to receive feedback and implement processes for improvement
  • Ability to follow directions from the Supervisor
Experience
  • 1-2 years supervisory experience preferred
  • Previous retail experience

*Must be able to work a variety of shifts; including nights, weekends, & holidays.


My Cub. My Way.

We provide our customers the best grocery experience period by personalizing our customers’ evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.

 

At Cub, employment is built on a foundation of diversity and inclusion that enhances and enables our associates’ career development through education and training. We pride ourselves in having a strong team of passionate employees who provide exceptional service. Every employee has the opportunity to make a difference in the lives of our customers.

 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status  

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