Job Overview:

The Creative Operations and Data Manager oversees the operational aspects of the Brands+ Creative team. This position is responsible for managing the workflow of the creative team, ensuring that all projects are completed within the allocated budget, adhering to timelines, and maintaining high-quality standards. They will the end-to-end delivery and maintenance of digital content across various platforms. This role requires a deep understanding of the creative process, project management, and data management. The Creative Operations and Data Manager has exceptional communication skills to collaborate effectively with cross-functional teams and stakeholders.

What does it mean to be part of the Brands+ Team?

UNFI Brands+ is one of the most comprehensive private label programs available today. With over 5,000 products across 200 categories throughout the store, we believe we have what today’s consumer is seeking from national brand equivalents to opening price points to gourmet, specialty, and organic offerings. Joining our team of food scientists, product developers, brand managers, sourcing experts, product managers, and chefs, you would be part of delivering quality category-leading brands to consumers, diversifying assortment to attract a wider range of shoppers, and build shopper loyalty. More choices for consumers and more opportunities for retailers striving to make our customers stronger and our food solutions more inspired. 

Job Responsibilities:

Project Management (45%)

• Evaluate and prioritize Brands+ project requests based on business goals.

• Coordinate project kick-off meetings with internal stakeholders to define project scope,

objectives, and deliverables.

• Assign tasks to team members, monitor progress, and ensure timely completion of projects.

• Track project progress, identify potential risks or delays, and implement mitigation strategies.

• Communicate project status updates to stakeholders and provide regular reports on project performance.

• Conduct regular project status meetings to provide updates on project milestones and address any issues or challenges.

• Collaborate with the Sr. Brand Creative Manager and cross-functional teams to develop efficient processes that produce exceptional results.

• Utilize Microsoft tools, TraceOne, and DragonFLY to create tasks, proof, route projects and monitor KPIs.

Vendor Management:

• Coordinate with external partners and vendors to oversee projects to ensure they meet quality and deadline expectations.

Scope Management:

• Manage project scope by monitoring changes and ensuring they are properly documented and approved.

• Prevent scope creep by adhering to the project's original objectives.

Workflow Optimization & Quality Control :

• Identify bottlenecks in the creative process and implement solutions to improve efficiency.

• Collect feedback from stakeholders to make necessary revisions.

• Project Dashboard Management

• Share relevant project KPIs to Brands+ Management: project progress, deliverables completed per week, etc.

Data & Image Management for Syndigo, Salsify, myUNFI, OneDrive, IX-One, OneWorld Sync and SharePoint (30%)

• Upload high-quality product images, ensuring they meet the platform's specifications for size, format, and resolution.

• Organize images effectively within the platform to facilitate easy retrieval and syndication.

• Work closely with product business management, brand marketing, and sales operations to deliver missing images or update outdated images to all platforms to support our customers.

• Manage and catalog all renders for active projects in the Brands+ stage gate process.

• Conduct thorough quality checks to ensure the accuracy of product images across all channels.

• Proactively identify opportunities to optimize processes, enhance image quality, and drive efficiencies in product content management and syndication on all channels.

• Be the single point of contact with internal IT teams regarding creative and support for myUNFI.

• Manage our Digital Asset Management as requested (OneDrive & DAM maintenance as required).

Additional Duties (15%)

• Responsible for uploading and archiving files to corresponding project folders on SharePoint for team access.

• Manage Print of Demand website management:

o Responsible for refreshing creative on site

o Responsible for maintaining and auditing Print on Demand assets on the ordering site

Invoicing for creative projects.

Tradeshow Management and Execution (10%)

• Collaborate with the Marketing and Sales Ops team to execute the event requirements.

• Provides stakeholders with timely updates on project milestones.

• Coordinate the design and production of tradeshow graphics, collateral, packaging samples, and displays

• Performs other relevant job duties as required.

Job Requirements:

Education/ Certifications/or Equivalent combination of education training and experience:

• Bachelor’s degree in Marketing or business preferred or equivalent related experience and training.

Experience:

• A minimum of 3 years of experience in project management is required, significant experience in a creative department is preferred.

Knowledge/ Skills/ Abilities:

• Exceptional written and verbal cross-functional communication skills.

• Strong sense of urgency and project management skills.

• Team player.

• Highly motivated / self-starter.

• Ability to prioritize a multitude of tasks.

• Ability to work in a fast-paced environment and manage various projects at the same time.

• Meticulous attention to detail.

• Ability to problem solve and pivot to the needs of the business.

• Proficiency in Adobe Creative Suite.

• Knowledge of the types of print and digital creative deliverables.

• Knowledge of implementing and utilizing technologies that support a creative team, such as workflow/project management and digital asset management (DAM) systems.

• Expert at prioritization, you can evaluate the needs of multiple stakeholders and make decisions as to which initiatives are (and are not) critical to the business.

• Proven track record of facilitating best-in-class creative work.

• Some travel may be required.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.