JOB OVERVIEW:

The Director of Process Transformation is responsible for developing, leading and implementing the SAP ERP Transformation with a focus on business process. This role leads a team responsible for deploying MDG, SAP and the new processes that leverage the technology. In addition to implementation, process governance will be a strong factor in rolling out the technology as well as UNFI’s future. The Director of Process Transformation will work with various teams to capture, document, design, measure and monitor business processes. 

What does it mean to be part of the UNFI Leadership team?

UNFI (NYSE: UNFI) is North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains.  As a leader at UNFI you are leading our teams as we are growing and transforming to meet the needs of an evolving workplace.  We are implementing operational improvements and strategic initiatives to fuel efficiency and profitability with automation and optimization, new technology integration, digital transformation, and process improvements.  As an impactful leader you will guide our teams to transform the future of food, feed our communities, make our customers stronger, our supply chain better and our food solutions more inspired.

JOB RESPONSIBILITIES:

Business Process Strategy:

•        Responsible for partnering with the business and technology leaders to implement Procure to Pay, Order to Cash and Record to Report during SAP ERP Transformation
•        Oversees and leads a cross-functional and business process team to deploy the full cycle review of business processes, from existing business processes, identifying areas for improvement and designing new processes to enhance efficiency
•        Sets and determines strategy in agreement with business leaders, sets overall performance objectives and facilitates senior level development and debrief sessions with leaders of cross functional teams
•        Leads and deploys the business process portfolio roadmap and manages process review rhythms
•        Collaborates across multiple teams to ensure alignment and support for projects (finance, resources, goals and objectives)
•        Develops key performance indicators (KPIs) and deploys management to appropriate teams
•        Ensures processes comply with legal requirements and company policies, advises on areas of risks and recommendations for mitigating

Leadership & Coaching:

•        Develops inclusive environments and develops effective relationships with business unit leaders, acts as a liaison between senior leaders and process owners
•        Shares expertise and knowledge with others in the organization, increasing internal knowledge on best practices
•        Leads teams through change management to ensure smooth implementation and transitions will minimal disruptions
•        Promotes an environment of innovative thinking in designing solutions to meet the business and technology needs and motivate team members to embrace new and different technologies 
•        Creates and overseas departmental capital and expense budgets for projects, staffing (internal/external), etc. and ensures value has been added to the business through cost savings and ROI analyses  

JOB REQUIREMENTS:

Education/ Certifications:

•        Bachelor’s degree in management information systems, business management, or related discipline 

Experience:

•        8-12 years of relevant leadership and business process experience
•        5+ years’ experience in process creations and visualization, including end to end processing, measurement creation and implementation, monitoring that allows for continuous improvement
•        Experience developing strategies that have proven business value
•        Experience in developing strategic partnerships and leading teams to partner with determined relationships

 Knowledge/Skills/Abilities:

•        Advanced enterprise resource planning application knowledge, SAP preferred 
•        Ability to learn current state business processes, current state SAP processes and translate into business process documentation  
•        Advanced knowledge in Lean process skills or similar disciplines
•        Communication skills that include situational presentation depending on level, up to senior level leadership
•        Collaboration skills that demonstrate an understanding of others and adapts to meet teams where they are
•        Change management skills that demonstrate the ability to deal with ambiguity and changing circumstances
•        Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

 Work Environment:

Remote Role:

•        This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

 Travel (minor):

•        This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

 About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits: Competitive 401k, Flexible PTO, Remote, Health benefits – first of the month following 30 days of employment, LTI, mentorship program/developmental opportunities.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.