Job Overview:

Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.

Job Responsibilities:

·       Timely travel from account to account for new store openings, resets, stocking and rotating product.

·       Responsible for effectively displaying store products.

·       Responsible for maintaining effective business relationships with customers.

·       Process merchandise returns and issue credits according to company policy.

·       Ensure the neat and orderly appearance of UNFI products.

·       Assist in hanging shelf tags.

·       Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

·       Follow through on customer product requests.

·       Keep management informed of area activities and of any significant concerns.

·       Attend meetings as required.

·       Provides backup for other merchandisers or sales reps when needed.

Performs other duties as assigned.

Job Requirements:

Education/ Certifications: 

·       Valid driver's license necessary

·       Auto insurance levels that meet state requirements

Experience:

·       Prior customer service experience in a retail setting

Knowledge/Skills/ Abilities

·       Excellent customer service skills

·       Good communication skills

·       Time management skills and attention to detail

·       Basic math abilities

·       Ability to work independently

·       Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment:

Remote Role:

·       This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Travel (major):

·       Weekly travel is required for this position.

Physical Environment/Demands:

·       Ability to lift up to 40 lbs.

·       Ability to get in and out of car multiple times per day.

·       Drive to and from accounts safely in city, rural and expressway conditions.

·       Ability to set up displays, fixtures, shelving and products.

·       Stooping, bending, twisting, and reaching may be required in the completion of job duties.

·       Ability to lift up to 40 lbs.

·       Ability to get in and out of car multiple times per day.

·       Drive to and from accounts safely in city, rural and expressway conditions.

·       Ability to set up displays, fixtures, shelving and products.

·       Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt.

·       Must be able to work with hands and arms overhead, and to work in or under the equipment. 

·       Requires manual dexterity, overall coordination, and good balance to work both at ground level and occasionally in high places to perform job duties.