Job Title Specialty Pharmacy Manager Job Code TBD

Reports To Pharmacy District Manager FLSA Status Exempt

Department Pharmacy Job Description Effective Date November 2017

Purpose

Provide prompt, efficient and friendly customer service. Efficiently manage the operations of the

Pharmacy. Ensure accurate prescription dispensing and appropriate consultation. Supervise

pharmacists, pharmacy technicians, grad interns and clerks in compliance with federal and state

legislation as well as store policies and procedures.

Job Responsibilities and Accountabilities

 Supervises all pharmacy staff in accordance with Federal and State law while working in the

pharmacy

 Maintain a high-level of customer service and phone etiquette

 Takes all steps required to fill prescriptions in compliance with all laws, regulations, physician

orders and company policies

 Communicates and cooperates in a professional manner with peers, direct reports, managers,

physicians, and customers in all pharmacy related areas

 Prepares weekly work schedule for department to ensure adequate coverage and service level

while adhering to weekly budgets.

 Trains pharmacy technicians and abides by state regulations regarding technician training and

licensure

 Completes performance reviews on an annual basis for each Staff Pharmacist and technician

based on their location.

 Maintains inventory levels to company goals, rotates stock, and utilizes RX return process

 Ensures timely implementation of company policies, procedures and programs; and enforces

professional and operational standards, including compliance with legal regulations

 Work with compliance to ensure ongoing compliance with accreditation standards for Specialty

Pharmacy.

 Review specialty pharmacy policies and procedures annually

 Schedule and participate in on-call rotation for after-hours service per accreditation

requirements.

 Collaborate with stakeholders to establish clinical programs

 Triage specialty referrals within 24 hours and maintain constant vigilance until outcome

determined.

 Perform temperature validation studies when appropriate by season.

 Work with licensing department to ensure all licensing needs are met and maintained.

 Establish and maintain care plans to meet individual patient needs.

 Partner with Managed Care department to add specialty to existing and new pharmacy

contracts.