About UNFI

We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

What does it mean to be a part of our Operations Assistant team?

An Operations Assistant is responsible for supporting the day-to-day operations of the warehouse by ensuring that inventory is properly received, stored, and distributed. This role involves coordinating various warehouse activities, including shipping, receiving, and stock management, to ensure smooth and efficient operations. This role works closely with warehouse staff and management to ensure that operational goals are met while maintaining accuracy, safety, and compliance with company policies.  Our supply chain at UNFI is focused on providing superior service, quality and efficiency, improving every day to meet our customers’ unique needs. 

Schedule: Monday-Friday

Hours: Monday 6:30am-3:00pm, Tuesday-Friday 7:30am-4:00pm

Pay: $20.25 per hour

Job Responsibilities

• Process customer orders through internal systems to support warehouse operations

• Facilitate communication between departments

• Research and resolve retail customer ordering and delivery issues

• Assist management with vendor surveys

• Will be providing detailed information for questionnaires and annual applications

• Prepare for state and federal agency audits

• Handle sensitive information with accuracy and confidentiality

• Communication with many internal and corporate departments, as well as outside agencies

• Background check needed to approve Pharmacy Vendor and Retail orders

• Accomplish all other assigned tasks

• Dispatch loads to carriers and monitor progress

• Prepare route manifests, route packets, and net invoicing for customer orders

• Sort and distribute paperwork as needed

• Answer phones and assist visitors and drivers

• Check in drivers, provide instructions, and process paperwork

Job Requirements

• Proficiency in Microsoft Excel, Word, Outlook, and Access

• Extremely strong written and verbal skills

• Strong multitasking skills in a fast-paced environment

• Must enjoy change and understand that change will be constant to better improve our processes

• Detail-oriented with excellent problem-solving abilities

• Warehouse, operations, transportation, and clerical experience preferred (but not required)

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available

Physical Environment

• Most work is performed in a temperature-controlled office environment

• Incumbent may sit for long periods of time at desk or computer terminal

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Incumbent may use calculators, keyboards, telephone, and other office equipment as part of the normal workday

• Stooping, bending, twisting, and reaching may be required in completion of job duties