Job Overview:  

The Clinical Services Manager is responsible for ensuring that Cub Pharmacy integrated and non-integrated clinical services performed by pharmacists, pharmacy technicians, and other health care providers involved in administration of said clinical services are performed following industry best practices. The individual serves as a key liaison between the pharmacy department and Cub Foods/UNFI marketing, accounting, finance, and other business focus areas. This individual also manages approximately 30 vendor/industry relationships for products, vaccines, and software related to execution of Clinical Programs.

Job Responsibilities:

• Contribute to quality-based initiatives focused on patient care, outcomes, cost avoidance, and reduction.

• Evaluate and implement innovative solutions and clinical services for community pharmacies, including margin impact assessments and contract negotiations.

• Manage approximately 30 vendor/industry relationships and contract terms to meet business and support needs effectively.

• Develop and enforce policies and procedures in line with regulatory and compliance requirements.

• Negotiate optimal and competitive pricing and other contract terms with vaccine manufacturers and health related software vendors

• Collaborate with all pharmacy departments (procurement, managed care, informatics, and compliance) where applicable to grow and strengthen Clinical Programs and the Cub Pharmacy business, overall.

• Coordinate the production of all marketing materials for clinical programs, ensuring alignment with brand standards and messaging and representation in all corporate marketing materials.

• Measure and report on outcomes of all clinical initiatives, providing insights to guide strategy and improvement.

• Performs other duties as assigned.

Job Requirements:  

• Doctorate in pharmacy (PharmD) required.

• 3-5 years of experience in providing or overseeing MTM/CMM services and/or other structured clinical services in a community pharmacy setting

• Experience in healthcare or clinical program marketing preferred.

• Strong communication skills; must be able to present complex information (both verbal and written) to pharmacy teams and executive leadership.

• Ability to manage large and complex data sets to make data-driven decisions and automate key performance indicator reporting.

• Strong understanding of community pharmacies, clinical program services, and healthcare operations.

• Ability to reflect on current processes and procedures to recommend and implement improvements

• Ability to work autonomously, set priorities effectively, and scope and complete projects under deadlines

• Strong attention to detail, problem-solving and analytical skills

• Proven ability to work with a team at all levels of staff, management and leadership in a collegial manner across multiple departments

• Willingness to travel occasionally, as required.

Physical Requirements:  

• Most work is performed in a temperature-controlled office environment.

• Incumbent may sit for long periods of time at a desk or computer terminal, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  

• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

  
   

Schedule:  

• Hybrid

 
Benefits:  

• Medical, Dental, Vision and Life Insurance

• 401K match up to 4%

• Flexible Paid Time Off