• Facilitating getting the work done by defining scope of the sprint and keeping the team aware of progress to complete the planned work
• Maintain and track Integrations team metrics: velocity, sprint burn-down, release progress, and integration project health.
• Coordinate integration development, testing, and deployment activities across iPaaS and legacy platforms.
• Ensure compliance with integration, governance, standards, and release management processes.
• Facilitating discussion, decision making, and conflict resolution utilizing various engagement approaches to meet the need of the team objective
• Guiding the team on how to get the most out of self-organization
• Facilitating with the other departments to achieve project/release goals for the scrum team
• Facilitating the removal of impediments by finding the right personnel to engage to take action on the impediment
• Guiding the team and organization on how to use Agile/Scrum practices by delivering focused agile process training as needed.
• Guiding the team on how to get the most out of self-organization by providing tools, approaches and experiential learning to the team
• Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks by leading discussions to implement process improvement
• Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, using various industry standard agile metrics to measure progress
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Assisting with internal and external communication, improving transparency, and radiating information internally to drive team process maturity and team progress externally.
• Assisting and educating the IT Product Manager, especially with respect to grooming and maintaining the product backlog.
• Establishes a Working Agreement, an early Sprint plan and then progressively refines the Product Backlog with the IT Product Manager
• Conducts Sprint Planning to define scope, groom the backlog with the IT Product Manager and the team and define the Release plan
• Assists the scrum team to promote clear story writing and product backlog story grooming
• Facilitates “ceremonies” (planning, retrospectives, reviews, stand-ups)
• Work closely with business stakeholders and technical teams to gather end-to-end integration requirements.
• Create detailed Business Requirements Documents (BRDs), Functional Specs, Interface Specs, and mapping documents.
• Understand upstream/downstream systems, data flows, APIs, batch files, messaging frameworks, and integration dependencies.
• Track and maintain all integration requirements across projects, ensuring no gaps.
• Perform impact analysis for new integrations and changes to existing interfaces.
• Participate in design discussions and ensure business needs are translated into technical deliverables.
• Support UAT by defining test scenarios, validating interface behaviors, and tracking defects.
• Provide status reporting for all integration workstreams: progress, risks, issues, and dependencies.

Education/Certifications or Equivalent Combination:

• Bachelor's Degree in Computer Science or related discipline or a combination of relevant IT experience and education

Experience:

• 6–10 years’ experience working in agile methodology such as Scrum or Kanban
• 6–10 years’ experience in a leadership position or influencing outcomes
• 6–10 years’ experience creating roadmaps
• 6–10 years’ experience in Jira, Gitlab, Gitflow concepts and Confluence for wiki documentation
• Strong understanding of enterprise integration platforms (iPaaS such as MuleSoft, Boomi, Informatica, etc.) and legacy integration frameworks (e.g., ESB, BizTalk, AWS Lambdas, message queues, batch systems).
• Expertise in API integrations, data transformations, error handling, event-driven architecture, and file-based integrations.
• Hands-on experience documenting BRDs, user stories, acceptance criteria, interface specs, and process flows (Visio, Lucidchart).
• Familiarity with CI/CD pipelines for integration deployments is a plus.
• Strong communication and stakeholder management skills.
• Ability to work cross-functionally with business, QA, developers, architects, and release management.

Knowledge/Skills/Abilities:

• Advanced knowledge of Scrum framework, Kanban, and Agile practices
• Strong organizational skills
• Advanced analytical and problem-solving skills
• Strong ability to coordinate across teams
• Ability to change rapidly and preserve flexibility to respond to changes
• Ability to work independently and break down assigned work into workable tasks and delegate as appropriate
• Communication skills written and verbal along with presentation skills
• Ability to collaborate across teams to achieve results

• Some travel may be required.
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephone, and other office equipment during normal workday activities.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.