Job Overview:

The IT Site Reliability Engineer II operates, secures, optimizes, and continuously improves enterprise data platforms across Databricks, AWS, SAP Business Data Cloud, and legacy/on-premises environments. The role is responsible for platform administration, maintenance, security, and FinOps, as well as automation, AI-enabled Data Ops and intelligent production reliability. The role will assist in ensuring data platforms remain secure, reliable, cost-efficient, well-governed, and operationally healthy, while introducing AI and automation to monitor, troubleshoot, and operate the platform. 

What does it mean to be part of our Information Technology Team?

A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering.

Job Responsibilities:

Platform Administration, Security & Maintenance  

• Databricks Administration: Operate and maintain Databricks workspaces, jobs, clusters, SQL warehouses, Delta Lake, Unity Catalog, cluster policies,        configurations, and environments. 

• AWS Platform Operations: Support AWS data infrastructure including S3, Glue, Redshift, Lambda, CloudWatch, networking, and storage and other AWS services as required. 

• IAM & Security: Administer AWS IAM and Databricks access controls, including RBAC/ABAC, permissions, service accounts, and best security practices. 

• Platform Lifecycle & Hygiene: Manage upgrades, patches, configurations, housekeeping, cleanup, resource lifecycle, and platform standards to maintain a healthy environment. 

• Multi-Platform Operations: Maintain operational stability and integration across SAP Business Data Cloud/Datasphere, Teradata, SQL Server, Informatica, DataStage, Fivetran, and HVR. 

FinOps, Automation & Operational Excellence 

• Cloud & Databricks FinOps: Monitor and optimize AWS and Databricks spend, including DBUs, compute, SQL warehouses, storage, and data processing. 

• Cost Governance: Use AWS Cost Explorer, AWS Budgets, and Databricks billing data to improve cost visibility, establish alerts, and drive optimization opportunities. 

• Automation & IaC: Automate platform administration, provisioning, configuration, monitoring, and maintenance using Terraform, Python, SQL, APIs, and CI/CD. 

• Operational Standards: Establish repeatable practices for platform maintenance, monitoring, access management, resource utilization, and operational governance. 

AI-Enabled Data Operations 

• Intelligent Operations: Apply AI/LLMs to incident triage, root-cause analysis, anomaly detection, operational monitoring, and platform intelligence. 

• Agentic DataOps: Develop AI-assisted runbooks, intelligent workflows, automated remediation, and predictive monitoring capabilities. 

• Proactive Operations: Use AI and automation to move from reactive support toward proactive, predictive, and increasingly self-service DataOps. 

• Performs other duties as assigned. 

Job Requirements:

Education/ Certifications:

• Bachelor’s degree in computer science, data analytics, systems analysis, or a related field. 

Experience:

• 3-5 years of experience in Platform Engineering, Cloud Operations, DataOps, Production Data Engineering, or related technology operations. 

• Strong hands-on experience administering Databricks and AWS production environments. 

• Strong understanding of Databricks administration, Unity Catalog, cluster policies, AWS IAM, security controls, and platform configuration. 

• Demonstrated experience with cloud/Databricks FinOps and cost optimization. 

• Strong Python and SQL skills with experience automating operational processes. 

• Experience with Terraform/IaC, CI/CD, monitoring and ITSM processes. 

• Demonstrated hands-on experience applying AI/LLMs, intelligent automation, anomaly detection, or AI-assisted operational workflows. 

• Strong production troubleshooting, incident management, RCA, reliability, and platform maintenance experience. 

• Familiarity with ingestion tools (Fivetran HVR, AWS DMS, DataStage, Informatica) and BI platforms (Power BI, Tableau, Alteryx).  

• Experience with SAP, master data management, and cross-functional processes across supply chain, finance, and operations. 

Knowledge / Skills/ Abilities:

• Databricks Certified Platform Administrator. 

• Databricks Mosaic AI, Genie, AI/BI, agentic workflows, or LLM frameworks. 

• SAP Business Data Cloud / SAP Datasphere. 

• Teradata, SQL Server, Informatica, DataStage, Fivetran or HVR. 

• Enterprise observability platforms such as Datadog, Prometheus, Monte Carlo, or CloudWatch. 

• Experience operating hybrid cloud and legacy-to-cloud data environments. 

• Strong troubleshooting and incident management skills. 

• Knowledge of governance, security, and RBAC principles. 

• Ability to work independently and collaborate with external partners. 

• Familiarity with Agile practices and DevOps principles. Understanding of governance, security, and privacy. 

• Demonstrated commitment to continuous learning, professional development, and staying current with emerging technologies, cloud platforms, AI capabilities, and industry best practices. 

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available. 

Work Environment:

Remote Role:

• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Travel (minor):

• This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

Physical Environment/Demands: 

Office Roles: 

• Most work is performed in a temperature-controlled office environment.  

• Incumbent may sit for long periods of time at a desk or computer terminal.  

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.    

• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.  

• Stooping, bending, twisting, and reaching may be required in the completion of job duties. 

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location. 

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits: Competitive 401k, Flexible PTO, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities.