POSITION TITLE: DELI CLERK

ACCOUNTABLE TO: Deli Manager

PRIMARY OBJECTIVE

To provide customer service and food preparation support to the Deli.

NATURE AND SCOPE

Emphasis in this position is on providing prompt, courteous and accurate service to customers as well as proper preparation and display of product. Primary learning challenge is in product knowledge, case sets, tray assembly and equipment use. Position requires ongoing moderate to heavy lifting, walking, standing, operation of deli equipment, exposure to hot surfaces and oils, social skills, judgment/decision making, reading, writing and math. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Deli Manager or person in charge.

ESSENTIAL POSITION FUNCTIONS

1. Assists with food preparation

· Properly shaves and slices meats and cheeses

· Ensures proper handling, sanitization, freshness and quality of all product

· Ensures proper assembly and recipes for salads, sandwiches, pizza, party trays and chicken

· Follows tare weight procedures

Functional Requirements

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., walking on uneven ground, turning, standing, walking, reaching, stooping/bending, equipment operation (pallet jack, highboy cart, box cutter, tongs, scales, Cry-O-Vac machine, steamer, slicer, wrapper, knives, broaster, chicken fryer, chicken hot case, food processor, pizza oven). Mental – Reading, judgment/decision making, memorization, math, writing. Environmental – Exposure to hot equipment and cooking oil.

Occasional: Physical – Lifting/carrying 60 lbs., equipment operation (compactor, coffee pot, yogurt machine, ice machine).

2. Provides customers with accurate, prompt and courteous service.

· Processes orders with proper quantities, quality and price

· Promotes product through suggestive selling

· Utilizes correct procedures for credit returns or exchanges

· Answers questions and provides assistance as appropriate

Functional Requirements

Frequent: Mental – Judgment/decision making, social skills/verbal interaction, reading, writing, math

3. Fills and rotates deli cases and displays

· Ensures cases and displays are full, clean and attractive

· Maintains proper refrigeration and handles product properly to avoid damage

· Code dates product and separates outdated or unfit product

· Sets cases and displays according to instruction

Functional Requirements

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., equipment operation (pallet jack, highboy cart, tongs), standing, walking, reaching, stooping/bending, turning, walking on uneven ground. Mental – Judgment/decision making, memorization, reading. Environmental – Exposure to cold temperatures.

Occasional: Physical – Lifting/carrying 60 lbs.

4. Assists in receiving of product

· Correctly matches delivery to invoice and signs

· Monitors product quality

· Stores product and ensures proper refrigeration

Functional Requirements

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., equipment operation (pallet jack, highboy cart, box cutter), reaching, turning, stooping/bending, walking, squatting. Mental – Reading, writing, math, memorization, judgment/decision making.

5. Breaks down department and performs cleaning duties.

· Washes/changes salad bowls

· Breaks down, washes and sanitizes and sharpens slicers

· Cleans cases, ovens and fryers

· Sweeps and mops floors

· Uses personal protective devices (cut resistant gloves, chemical resistant gloves, chemical splash goggles, poly gloves) as instructed

Functional Requirements

Frequent: Physical – Lifting/carrying 5 to 10 lbs., equipment operation (cleaning utensils), standing, walking, reaching, turning, stooping/bending, squatting. Mental – Judgment/decision making.

Occasional: Physical – Crawling

6. Follows all store and department policies and procedures

Functional Requirements

Frequent: Mental – Judgment/decision making, memorization

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ADDITIONAL POSITION FUNCTIONS

7. Assists with ordering, merchandising, pricing procedures, product development and associate training.

Functional Requirements

Mental – Judgment/decision making, social skills/verbal interaction, memorization

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NOTE: *Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift. “Occasional” represents approximately less than 15% of the work shift or fewer than ten repetitions per work shift.

*Cub Foods Management retains the discretion to add to or change the position functions at any time.

*Position functions may vary by store location.

Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

My Cub. My Way.

We provide our customers the best grocery experience period by personalizing our customers’ evolving needs with innovation, convenience and by supporting the communities we serve through delivering quality, variety and fresh groceries.

At Cub we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.

Cub will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.