PURPOSE: Responsible for the development and implementation of accurate and reasonable performance standards for all direct 
functions in warehouse and delivery operations. Supports DC operations front line leadership to ensure knowledge and understanding 
of proper and consistent standards application processes.

ESSENTIAL FUNCTIONS:

• Review of current standards in operating DC’s or accuracy
• Working with DC teams and Process partners to identify areas for improvement
• Accurately adjusting standards to reflect process changes and improvements 
• Educating Supervisors and Managers on standards function and application and how to effectively maintain daily audits 
  and corrections
• Engaging Direct Associates for feedback on current functions and opportunity areas
• Educating Supervisors and Managers on proper Methods Audit processes and documentation
• Identifying system and interface opportunities to insure timely and accurate calculation and feedback
• Performs other relevant job duties as required

JOB REQUIREMENTS:
Education/ Experience/ combination of education training and experience:

• Bachelor’s degree or equivalent combination of HS Diploma and experience 
• Minimum of 5 years’ experience in MOST and MSD multi-functional standards development, implementation, and 
  maintenance. 
  Knowledge/ Skills/ Abilities:
• Proven experience and ability to work within multiple warehouse management systems and effectively identify and 
  eliminate system-oriented obstacles to ensuring a result of fair, reasonable, and accurate multi-functional standards.
• Proven experience and ability to work across multiple operational areas to support effective engagement, and alignment 
  to support learning and understanding of the needs of the operation and goals of the organization.
• Excellent communication and engagement skills.
• Support an environment of learning and teaching in the operation.
• Must have exceptional computer skills within stated area of engineering expertise and must be proficient in use of 
  Microsoft Office applications.
• Responsive and attentive customer service skills to effectively support operations.
• Ability to work with Operations leaders and Process Training and Support team to effectively engineer standards based 
  on best processes and practices.
• Travel to DC’s required 40+ weeks per year minimum of 3 days per week.

PHYSICAL ENVIRONMENT/ DEMANDS: 

• While performing the duties of this job, the employee is regularly required to stand, sit; use hands to finger, handle, or 
  feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday
• Stooping, bending, twisting and reaching may be required in completion of job duties
• Most work is performed in a temperature-controlled environment. 
• May be exposed to temperatures ranging from 20 degrees to 90 degrees Fahrenheit in DC environment 

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. 
All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel 
so classified may vary within each department and/or location. 

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only 
incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the 
minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and 
requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as 
deemed appropriate.