Job Overview:

The Sales Support Coordinator provides administrative and analytical support for Customer Business Team which includes Key Account Managers and Director of Sales regarding category management functions, promotional execution, innovation detailing and customer deduction tracking. Communicates promotions to key customer contacts using format they require and maintains up to date information for each customer. Develops appropriate customer relations, promotional materials, and key data integrity in order to support the overall functions of the account team.

*Recent university/college graduates are welcome to apply.

Location: Vaughan, ON

Job Responsibilities:

• Work with Key Account Managers as well as brokers, vendors, customers, and associates to establish annual promotions and execution strategies.
• Coordinates the administrative implementation and communication of new product listings, discontinued products and pack size changes, including filling out customer forms and/or online portal entry.
• Maintains authorized listing base materials including adding and deleting products or information as necessary.
• Trouble shoots pricing discrepancies as well as identifying and resolving technical requirements of the customer.
• Provide paperwork with all appropriate back up to UNFI Pricing Department and/or Accounting Department for account deductions.
• Prepares regular business review presentations which includes running a variety of reports for completion or as requested, including Category Ranking, POS sales, and comparative sales reports.
• Collaborates with Key Account Managers to follow up on exception reports generated with each order, including resolving issues around ordered products that are for ex. Discontinued, Not Authorized, Not on Bid, Invalid UPC, etc.
• Works to review price changes or updates as necessary including communicating to Pricing Team for execution.
• Coordinates and communicates holiday closures and updated schedules to corresponding customer team for proper planning.
• Develops and updates scorecard reporting as identified through strategic planning with Key Account Managers and Director of Sales.
• Prepares and works through customer-specific project work or ad hoc assignments and requests as required.
• Actively participates in team meetings and discussions.
• Performs other duties as required.

Qualifications:

Education/Certification:

• Post-Secondary education or equivalent related experience preferred.

Required Knowledge:

• Knowledge of products, marketing and sales practices & policies, as well as the ability to coordinate promotional activities and special events.
• Understanding of how to generate customer reports.
• Strong knowledge of Microsoft Excel and Powerpoint required to generate reports and sales presentations.

Skills & Abilities:

• Excellent verbal and written communication skills.
• Strong interpersonal and communication skills.
• Ability to communicate and work well and effectively with others in a team environment.
• Excellent attention to detail and ability to evaluate data and make recommendations.
• Ability to research and verify sales information.
• Strong knowledge in Microsoft Office applications (including Excel, Powerpoint, and Word).
• Neat, well organized, and able to meet deadlines.

Work Environment:

Remote:

This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the UNFI Canada Vaughan office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI 

Benefits: Base Salary, PTO, Health & Dental benefits offered on first day of employment, Company RRSP with employer-matching contributions following 6 months of employment, employee discount on UNFI products, internal developmental/career opportunities.