Job Overview:

The IT Portfolio Manager – Retail manages the portfolio for the retail business and is responsible for the portfolio of retail projects including oversight of retail projects for budget, schedules, and deliverables. This position work with the project managers for those projects to ensure they are following UNFI best practices and SDLC guidelines, provides oversight to ensure clear plans and deliverables are established and is responsible for budget management across the retail portfolio. 

At times this role may be assigned as the project manager for key projects which will include day-to-day management and execution of multiple medium projects and large or extra-large projects through the project lifecycle. The PM is responsible to define and deliver within the agreed budget, scope and timelines and manages issues and risks throughout the project lifecycle. The PM is responsible for articulating project status and managing expectations. The PM will work collaboratively with functional business areas to achieve agreed project objectives, milestones and deliverables and ensure implemented solutions are of quality. The PM can be assigned to assist in advising / coaching the work of team members filling PM role responsibilities. 

What does it mean to be part of our Information Technology Team?

A role in Information Technology at UNFI involves being a part of the transformation of food for all through many innovative technology products such as myUNFI, our customer ordering platform or our warehouse management systems that optimize service. You will have an opportunity to be a part of the technology journey to transform food for all through collaboration and building solutions across teams that directly contribute to our OneUNFI strategy. Roles include network automation, infrastructure unification and modernization, data services and analytics, and digital offering.

Job Responsibilities:

• Provides reporting to the retail CIO around projects and budgets to support decision making 

• Uses the standardized Systems Delivery Life Cycle (SDLC) to create and execute project work plans and revises as appropriate to meet changing needs and requirements 

• Develops clear milestones to measure against, time boxing work as appropriate 

• Determines resources needs and collaborates with resource managers to allocate those resources according the to work plans 

• Manages delivery with a sense of urgency, while holding teams accountable for delivering high-quality solutions 

• Holds teams accountable for work against estimates - both time and duration 

• Manages day-to-day operational aspects of a project, producing the artifacts and materials required to support the management of a high-quality solution 

• Effectively applies project methodology and enforces project standards and gating processes while streamlining process for speed of delivery 

• Minimizes exposure and risk on project and ensures appropriate action 

• Manages, resolves and escalates, as appropriate, issues to ensure high-quality deliverables 

• Ensures project documents are complete, current, and stored appropriately 

• Manages project timelines, including tracking percentages completed and forecasting to completion 

• Meticulously maintains project budget and project forecasts throughout the duration of the project 

• Performs other duties as assigned. 

 Job Requirements:

Education/ Certifications:  

• Bachelor’s degree in the field of computer science, information systems, or software engineering or Finance  

• Prefer PMP or equivalent certification  

Experience:  

• 10+years of experience in project management  

• Experience leading large portfolio and project teams  

 Knowledge/Skills/Abilities: 

• Knowledge of FSMA204 Food Traceability policies and requirements is a plus 

• Ability to handle multiple assignments/projects concurrently 

• Ability to follow and execute upon a project methodology to ensure project audit requirements are met 

• Demonstrates strong public speaking and presentation skills 

• Clearly demonstrates functional/technical expertise and people coaching/mentoring abilities 

• Demonstrates excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams 

• Ability to manage competing priorities 

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available. 

 Work Environment:

Hybrid Role:

• This position follows a hybrid schedule working in office 2 days per week. The acceptable split between onsite and remote work is determined by the manager. Hybrid associates may choose to work from an office on a more frequent basis than required.

Physical Environment/Demands: (Select Appropriate option for role)

Office Roles: 

• Most work is performed in a temperature-controlled office environment.  

• Incumbent may sit for long periods of time at a desk or computer terminal.  

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.    

• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.  

• Stooping, bending, twisting, and reaching may be required in the completion of job duties. 

 The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location. 

 About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits: Competitive 401k, Flexible PTO, Hybrid, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities.