POSITION TITLE: DELI CLERK 

ACCOUNTABLE TO: Deli Manager 

PRIMARY OBJECTIVE 

To provide customer service and food preparation support to the Deli. 

NATURE AND SCOPE 

Emphasis in this position is on providing prompt, courteous and accurate service to customers as well as proper preparation and display of product.  Primary learning challenge is in product knowledge, case sets, tray assembly and equipment use.  Position requires ongoing moderate to heavy lifting, walking, standing, operation of deli equipment, exposure to hot surfaces and oils, social skills, judgment/decision making, reading, writing and math.  Position functions and work hours may vary according to business needs.  Assignments and work direction are provided by the Deli Manager or person in charge. 

ESSENTIAL POSITION FUNCTIONS 

1. Assists with food preparation 

• Properly shaves and slices meats and cheeses 

• Ensures proper handling, sanitization, freshness and quality of all product 

• Ensures proper assembly and recipes for salads, sandwiches, pizza, party trays and chicken  

• Follows tare weight procedures 

Functional Requirements 

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., walking on uneven ground, turning, standing, walking, reaching, stooping/bending, equipment operation (pallet jack, highboy cart, box cutter, tongs, scales, Cry-O-Vac machine, steamer, slicer, wrapper, knives, broaster, chicken fryer, chicken hot case, food processor, pizza oven). Mental – Reading, judgment/decision making, memorization, math, writing.  Environmental – Exposure to hot equipment and cooking oil. 

Occasional: Physical – Lifting/carrying 60 lbs., equipment operation (compactor, coffee pot, yogurt machine, ice machine). 

1. Provides customers with accurate, prompt and courteous service. 

• Processes orders with proper quantities, quality and price 

• Promotes product through suggestive selling 

• Utilizes correct procedures for credit returns or exchanges 

• Answers questions and provides assistance as appropriate 

Functional Requirements 

Frequent: Mental – Judgment/decision making, social skills/verbal interaction, reading, writing, math 

1. Fills and rotates deli cases and displays 

• Ensures cases and displays are full, clean and attractive 

• Maintains proper refrigeration and handles product properly to avoid damage 

• Code dates product and separates outdated or unfit product 

• Sets cases and displays according to instruction 

Functional Requirements 

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., equipment operation (pallet jack, highboy cart, tongs), standing, walking, reaching, stooping/bending, turning, walking on uneven ground.  Mental – Judgment/decision making, memorization, reading.  Environmental – Exposure to cold temperatures. 

Occasional: Physical – Lifting/carrying 60 lbs. 

1. Assists in receiving of product 

• Correctly matches delivery to invoice and signs 

• Monitors product quality 

• Stores product and ensures proper refrigeration 

Functional Requirements 

Frequent: Physical – Lifting/carrying 5 to 50 lbs., pushing/pulling 500 to 1500 lbs., equipment operation (pallet jack, highboy cart, box cutter), reaching, turning, stooping/bending, walking, squatting.  Mental – Reading, writing, math, memorization, judgment/decision making. 

1. Breaks down department and performs cleaning duties. 

• Washes/changes salad bowls 

• Breaks down, washes and sanitizes and sharpens slicers 

• Cleans cases, ovens and fryers 

• Sweeps and mops floors 

• Uses personal protective devices (cut resistant gloves, chemical resistant gloves, chemical splash goggles, poly gloves) as instructed  

Functional Requirements 

Frequent: Physical – Lifting/carrying 5 to 10 lbs., equipment operation (cleaning utensils), standing, walking, reaching, turning, stooping/bending, squatting.  Mental – Judgment/decision making. 

Occasional: Physical – Crawling 

1. Follows all store and department policies and procedures 

Functional Requirements 

Frequent: Mental – Judgment/decision making, memorization 

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ADDITIONAL POSITION FUNCTIONS 

1. Assists with ordering, merchandising, pricing procedures, product development and associate training. 

Functional Requirements 

Mental – Judgment/decision making, social skills/verbal interaction, memorization 

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