Seafood Clerk

Job Overview

Provides prompt, efficient, and friendly customer service. Prepares merchandise for display case. Has knowledge of and differentiate various types of seafood, ability to order seafood, and set seafood display case. 

Primary Responsibilities

·         Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

·         Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. 

·         Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.

·         Conveys customer special orders to appropriate personnel.

·         Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

·         Reviews the status and appearance of department merchandise for freshness.

·         Ensures appropriate stocking of fresh and smoked meat/pork/poultry cases, coolers and freezers by rotating and replenishing product.  Checks invoices against delivered product.

·         Weighs, dates, labels and wraps fresh meat.

·         Responsible for proper inventory control (pricing, ordering, stocking).

·         Reports out-of-stock products to appropriate personnel.

·         Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. 

·         Maintains strict adherence to department and company guidelines related to personal hygiene and dress. 

·         Reports to work when scheduled and on time.

·         Ensures that all food is handled in accordance with local health department regulations.

Skills and Abilities

·         The ability to work for prolonged periods of time in refrigerated and frozen levels of temperatures.

·         The ability to work in an environment with continuous high noise levels.

·         Must have the ability to carry out detailed written or verbal instructions.

·         Ability to do simple addition and subtraction, copying figures, counting, and recording.

·         Ability to program weighing scales.

·         Ability to identify different types of seafood.

·         Ability to lift 80 pounds from floor to a table 48 inches in height.

·         Ability to stock, rotate and clean display cases.

·         Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, color vision (ability to identify and distinguish color), and field of vision.

·         Must be able to work shifts varying in length and times, including nights, weekends, and holidays.

·         Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

At Shoppers, we believe that diversity and inclusion are essential to our success as an organization, and we strive to create a work environment that fosters respect, fairness, and equal opportunities for all employees.

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, creed, sex (including pregnancy, sexual orientation, gender, gender expression, or gender identity), national origin, ancestry, physical or mental disability, medical condition, age, physical or mental disability, marital status, veteran or military status, or any other characteristic protected by applicable laws. This commitment extends to all aspects of employment, including recruitment, hiring, promotions, job assignments, training, compensation, benefits, and other conditions of employment.

Shoppers will not tolerate unlawful discrimination or harassment of associates by anyone, including any manager, supervisor, co-worker, contractor, customer, supplier, vendor, or visitor.