International Fulfillment Manager
Détails de l’offre d’emploi
- Réf. de l’offre d’emploi:
- 171700
- Lieux:
- Sarasota, FL 34238
- Flexibilité géographique:
- À distance
- Catégorie:
- Ventes
- Type d’emploi:
- Temps plein
- Statut de l’emploi :
- Exempt
- Base de rémunération
- Yearly
- Échelle salariale
- $70800.00 - $132400.00 Annually ($34.04 - $63.65 Hourly)
- Autres éléments de rémunération
- Bonus Eligible
- Marque
- UNFI
Candidate must be based in Eastern or Central Region
Job Overview:
Provides day-to-day leadership for International/Export customers and order fulfillment operations. Responsible for enhancing performance, productivity, efficiency, and profitability by implementing effective strategies, policies, and best practices across departmental and organizational functions.
Job Responsibilities:
· Serves as the operational liaison for UNFI International, fostering strong relationships with existing customers, regional teams, vendors, third-party providers, and overseas partners.
· Collaborates cross-functionally with internal departments to ensure efficient and compliant export/import operations that support the organization’s sales, procurement, and overall business functions.
· Leads a team responsible for container consolidation activities related to import and export shipments, ensuring efficient operations and timely deliveries to customer distribution centers
· Initiates and leads process improvements to enhance operational efficiency and drive organizational change.
· Develop and maintain standard operating procedures (SOPs) to ensure consistent execution and adherence to established processes.
· Demonstrates exceptional interpersonal skills to build and sustain complex relationships with key stakeholders and customers.
· Partners with Accounts Receivable and Accounts Payable teams to resolve outstanding balances, which may include direct customer collection efforts.
· Supports claims resolution efforts by coordinating with internal teams and external partners to ensure timely and accurate handling of issues.
· Oversee recruitment and staffing processes, establish effective organizational structures, delegate responsibilities, set work schedules, supervise team members, and monitor performance to ensure operational excellence
· Manages and trains associates to ensure effective daily order fulfillment, clear communication, and proactive customer service.
· Possesses intermediate proficiency in Microsoft Excel, including the use of pivot tables, VLOOKUP, and various formulas to support data analysis and reporting.
· Partner with International Sales teams to drive strategic initiatives, streamline processes, and support long-term revenue growth.
· Performs additional relevant duties as assigned to support departmental and organizational goals.
Job Requirements:
Education/ Certifications:
· Bachelor’s degree preferred.
Experience:
· 2+ years of sales background preferred
· Strong international or related industry experience preferred
· 3+ years of strong customer service or management experience
· Bilingual in Spanish preferred
Knowledge/Skills/ Abilities
· Ability to think aggressively and work proactively. Need strong interpersonal skills. Must be able to handle multiple challenges, projects, priorities, and deadlines.
· Effective communication skills are needed, both written and verbal.
· Demonstrates strong computer proficiency, including hands-on experience with SharePoint sites, spreadsheets, and database applications.
· Knowledge and experience in organizational effectiveness and operations management.
· Detail-oriented; ability to understand what needs to be done and execute accordingly.
· Ability to handle confidential information maturely and professionally.
· Ability to concentrate and deal with frequent interruptions.
Work Environment:
Remote Role:
- This position is classified as remote, where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager. This position may require the associate to travel to company offices, distribution centers, or others locations for specific meetings or other reasons.
Travel (minor):
- This position may require the associate to travel to company offices, distribution centers, or others locations for specific meetings or other business reasons.
Physical Environment/Demands:
Office Roles:
- Most work is performed in a temperature-controlled office environment.
- Incumbent may sit for long periods of time at a desk or computer terminal.
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Incumbent may use calculators, keyboards, telephones, and other office equipment during a normal workday. Stooping, bending, twisting, and reaching my be required in the completion of job duties.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
- Société:
- UNFI Wholesale Inc.
Rémunération:
UNFI prévoit de payer le taux de rémunération mentionné ci-dessus (ou dans la fourchette de rémunération mentionnée ci-dessus) pour ce poste. La rémunération réelle, le cas échéant, dépendra d’un certain nombre de facteurs, y compris, mais sans s’y limiter, l’éducation, l’expérience, la formation et toute exigence en vertu des conventions collectives applicables. UNFI s’engage à faire preuve de transparence en matière de paie, conformément aux lois nationales et locales en vigueur.
Avantages:
Pour les postes à Washington (ou les postes pouvant être exercés à distance depuis Washington), cliquez ICI pour connaître les détails concernant les congés payés de l’État de Washington.
Les candidats embauchés pour ce poste seront également admissibles aux programmes d’avantages suivants : congé payé ; congé de maladie ; vacances et congé parental ; programme 401K ; assurance médicale, soins dentaires, soins de la vue, assurance vie et assurance décès/démembrement accidentel ; programme d’assurance invalidité à court et à long terme, allocation de dépenses flexible et/ou compte d’épargne santé, sous réserve de satisfaire aux conditions d’admissibilité et aux modalités de ces programmes, et sous réserve de toute exigence en vertu des conventions collectives applicables.
Emplois dans le domaine de la vente uniquement : Pour les postes de vente rémunérés à la commission, la fourchette ci-dessus est une estimation de la rémunération totale potentielle à la commission au cours de la première année de l’employé, mais UNFI offre une période d’introduction d’un montant minimum de 680 $ par semaine. Après la période d’introduction, comme il s’agit d’un poste basé à 100 % sur les commissions, il n’y a pas de salaire fixe. Les plans de commission de UNFI ne sont pas plafonnés et les revenus moyens varient en fonction du territoire et des ventes réalisées, ainsi que d’autres facteurs.
Les politiques de UNFI en matière de rémunération, de prestations ou avantages sociaux et de congés payés sont susceptibles d’être modifiées à la seule discrétion de la société, dans le respect de la législation en vigueur. Cette offre d’emploi ne doit pas être interprétée comme une offre d’emploi comprenant certaines modalités ni comme une garantie de revenu minimum.
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