Job Overview: 

The Communications Manager supports the planning, execution, and measurement of ongoing associate-facing communications. This role drives internal engagement by identifying and leveraging the most effective channels and platforms. Responsibilities include developing and implementing 360-degree communications plans, sourcing story ideas, conducting interviews, and drafting copy for the Newsroom and social channels. As part of the editorial team, this individual delivers timely, always-on campaigns that align with the company’s narrative and strategic priorities.

Job Responsibilities: 

• Channel Management & Engagement: Manage and optimize communication channels to drive engagement. Continuously improve processes to enhance reach, impact and efficiency.
• Strategy & Content Creation: Plan and execute 360-degree communications campaigns. Source story ideas, draft copy, conduct interviews, and support internal programs and events, including town halls and engagement activities.
• Collaboration & Alignment: Partner with internal and external-facing teams to ensure consistent, aligned planning and messaging. Build strong, collaborative relationships with cross-functional partners to ensure audience needs and preferences are met.
• Measurement & Continuous Improvement: Monitor and evaluate communication effectiveness and make data-driven improvements. Stay up-to-date with industry trends and best practices to continuously improve and innovate.

Job Requirements: 
Education/ Certifications: 

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or related field (master’s degree preferred).

Experience: 

• 5-8 years of experience in a communications role, preferably in a complex, matrixed organization.

  
  
  Knowledge/Skills/ Abilities:
   

• Exceptional writing, editing, and proofreading skills.
• Strong understanding of digital communication platforms and tools.
• Experience developing integrated communications plans and change/project management preferred.
• Experience creating video content for internal or external communications (storyboarding, scripting, production oversight; editing not required).
• Exceptional written and verbal communication skills, with the ability to simplify complex information.
• Experience with internal and external communications initiatives and best practices, including an understanding of how to tailor messaging for different audiences.
• Proficiency in Microsoft Office suite and familiarity with design programs (e.g., Canva, Adobe Creative Suite), intranet platforms, and CMS tools is a plus.
• Ability to meet tight deadlines and manage multiple projects simultaneously in a fast-paced environment.
• Familiarity with monitoring and analyzing communication metrics to assess effectiveness and inform future strategies.
• Strategic mindset and comfortable working with ambiguity.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

Work Environment: 
Remote Role: 

• This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Travel (minor): 
This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

Physical Environment/Demands: 
Office Roles:

• Most work is performed in a temperature-controlled office environment. 
• Incumbent may sit for long periods of time at a desk or computer terminal. 
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.   
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday. 
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

About UNFI: We are North America’s premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI

Benefits: Competitive 401k, Flexible PTO plan, Remote, Health benefits – first of the month following 30 days of employment, mentorship program/developmental opportunities, other benefits applicable to specific role.