PURPOSE: Responsible for planning, organizing, and directing the shipping/receiving/facility related activities of the Warehouse. Responsible for enforcing productivity and quality rates, reviews/pay adjustments, E-Time (payroll), and any other related issues to ensure that the daily workload is completed efficiently and accurately. Responsible for keeping the shift staffed and disciplined at a level where the work will be completed in an efficient manner. Ensure Warehouse operations are in accordance with established procedures and policies. Keeps management well informed of significant problems and area activities.

JOB RESPONSIBILITIES:

• Manages all the day-to day activities surrounding inbound, outbound, inventory control, AND/OR facility warehouse operations.

• Monitors, researches, and implements solutions regarding issues related to damaged product, mis-shipped product, and missing product.

• Assists in developing / adjusting of policies and procedures for warehouse operations.

• Manages equipment needs and suggests investments for capital improvements.

• Ensures that Warehouse materials are rotated and stored properly.

• Assumes responsibility for the maintenance of Warehouse facilities. Ensures that both the inside and outside of the facilities are clean and orderly.

• Works to develop and maintain productive business relations with internal and external customers.

• Provides leadership to direct reports while focusing on process improvements and creating a high performance supervisory team.

• Manages labor needs to ensure business needs are met in an efficient manner.

• Fosters positive employee relations, while ensuring Company vision and mission are active.

• Manages performance of direct reports and also ensuring accountability at all levels within dept. Ensures operations meet or exceed Company metrics.

• Partners with Human Resources to find and retain talent.

• Ensures all company policies are followed and implements proper solutions when needed.

• Maintains or develops reports to understand the state of operations, or where to make improvements.

• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.

• Performs other duties as assigned.

JOB REQUIREMENTS:

Education/ Certifications: (Required/Preferred-list requirement is required or preferred)

• Bachelor’s degree in business or related field preferred

• Additional related facility management training preferred

Experience:

• Five or more years of related experience, with at least two or more years of supervisory experience

• 3 – 5 years warehouse management and/or logistics management experience in a complex, service-driven organization

• Experience in shipping/receiving is preferred

Knowledge:

• Must have strong knowledge of all warehouse procedures and functions

• Knowledge of budgeting, supply contracts, and shipping requirements

Skills/ Abilities:

• Excellent leadership abilities

• Keen eye for quality; detail oriented with excellent analytical skills

• Able to organize, coordinate, and direct team activities

• Strong problem-solving skills

• Strong communication skills and ability to motivate

• Ability to work in a team environment

• Must be flexible

• Must be proficient in Microsoft Office Applications, Word, Excel, PowerPoint

• Ability to understand Accounting, HR and Payroll activities/practices

• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

PHYSICAL ENVIRONMENT/ DEMANDS:

• Some travel may be required

• Most work is performed in a temperature-controlled office environment

• Incumbent may sit for long periods of time at desk or computer terminal

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday

• Stooping, bending, twisting and reaching may be required in completion of job duties