Who are we?

UNFI is the leading distributor of all natural, organic, and specialty foods in North America! We're on a journey to transform the world of food for our customers, suppliers, associates, and the families we serve every day. Our mission is simple: to provide healthier food choices to people everywhere. Better Food, Better Future!

If YOU are an Account Management professional who is skilled in driving sales growth, building exceptional customer rapport, AND LOVES FOOD as much as we do, this opportunity at UNFI Canada may be right for you! Read on!

Position: Key Account Manager

Job Type: Full Time

Schedule: Monday-Friday

Language Requirements: English

Working Conditions: Remote (while classified as remote, incumbent will be required to attend in-person meetings when required by Management)

Location: Vaughan, ON

Annual Salary: $70,600 - $75,000

Purpose:

Responsible for planning, developing, and implementing sales and marketing activities to increase market share in key accounts. Directs strategic planning, communicates goals and objectives to Company personnel, oversees the activities of Field Sales Representatives as they relate to key accounts, and ensures that operational plans are effectively implemented.

Tracks revenue goals and contribution margins, oversees budget, and completes reporting requirements as scheduled. Meets or exceeds goal expectations and ensures that professional relations exist with resellers, third party suppliers, and external contacts. Keeps Senior Management well informed of area operations.

Job Responsibilities:

• Focuses on all category management and responds in a timely manner to all opportunities to present new and existing product lines to customers.
• Prepares and executes business reviews for key accounts that includes short, mid and long term goals for brand building including presentation of key account business reviews.
• Effectively able to forecast customers period sales and outline key drivers/opportunities for profit or topline losses.
• Ability to draft, execute and track customer business plans through detailed building blocks.
• Manages Approved Product List, including additions & deletions, promotions, and EDI price file maintenance.
• Follows through on key account plans & objectives with reaching budgeted net sales and cost objectives.
• Oversees budget analyses and reporting, measures progress toward established goals and communicates results to appropriate personnel. Communicates effectively of all programs with field sales team along with timely communication of business needs and opportunities to key sales.
• Interacts closely with marketing, sales, finance and all other internal customer(s).
• Provides industry, economic and competitive information to assist in developing sales and marketing programs, merchandising decisions, distribution strategies, and training processes.
• Prospects for new business opportunities to expand market share.
• Ensures that sales and marketing plans, goals, and policies are consistent with established Company-wide goals.
• Ensures that Field Sales Representatives are well-informed of operations and are contacted & updated as necessary.
• Directs training programs to ensure that Field Sales Representatives understand and implement sales and marketing plans effectively.
• Submits accurate, timely, and complete reports to management as scheduled. Ensures that reports and records are accessible and meaningful for decision making processes.
• Maintains excellent customer relations. Meets or exceeds client expectations and established deadlines.
• Communicates appropriately with key account representatives. Ensures that information is conveyed as appropriate and that lines of communication are open.
• Cultivates and fosters team building and cooperation, and motivates team members to achieve goals and further career development.
• Provides assistance and support as needed.
• Performs other job duties as required.

Qualifications:

Education/Certification:

• Post Secondary Education in Business, Management, Marketing, or a related field, or an equivalent combination of experience and training.

Experience:

• 3-5 years experience managing conventional key accounts and related processes.
• Previous experience managing categories, a trade spend budget, promotional calendar, and planogram resets.
• Previous experience managing key accounts within the natural/organic consumer-packaged goods industry an asset.

Knowledge:

• Strong knowledge and proficiency in Microsoft Office applications required (Excel, Powerpoint, Word).

Skills & Abilities:

• Exceptional customer service skills.
• Strong analytical, technical, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to multi-task, be well organized, motivated, and recognize & support UNFI’s philosophy.
• Excellent public relations and presentation skills.
• Works well independently and in a team environment.
• Good accounting and business math skills.

Why work at UNFI Canada?

• Compensation includes a salary of $70,600 - $75,000
• Health & Dental Benefits offered on Day 1!
• Sales Incentive Bonus offered!
• Paid vacation and sick days!
• Employee discount on natural and organic foods!
• Registered Retirement Savings Plan (RRSP) with employer-matching contributions
• Flexible schedule
• Friendly and helpful team!
• And last, but not least, the opportunity to be part of a meaningful organization that does meaningful work. Join UNFI's mission in providing healthier and organic food choices to consumers everywhere! #BetterforAll #DeliverTogether

We thank all applicants for expressing their interest, however only those selected will be contacted for an interview.

Our Commitment:

UNFI believes in a diverse and accommodating workplace. UNFI encourages and promotes applications from all qualified individuals, regardless of gender, age, race, ethnicity, disability or otherwise. UNFI is committed to providing full accommodation for persons with disabilities in all active processes and procedures including but not limited to the recruitment process. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms), please contact the main recruiting contact for the position or Human Resources to discuss your specific needs.