JobTitle: Ecommerce- Shopper

Department:FrontEnd

ReportsTo: EcommerceSupervisor

PURPOSE: Thepurpose of this position is to provide prompt, efficient, and friendly customerservice in addition to shopping for and ringing up online orders.

JOBRESPONSIBILITIES AND ACCOUNTABILITIES:

            Providethe best experience for our online shopping customers

• Ensure quality selection of product

• Execute on delivery times and order accuracy

• Follow department safety and sanitationprograms for selection, transportation and delivery

• Observe standards and procedures regardingstore security and confidentiality

• Effective communication with other departmentsand store staff

• Provide comparable products for substitution

• Prepare orders for delivery by ringing up andbagging orders in an efficient and effective manner

• Checking expiration dates throughout the storeduring slow periods

Functional Requirement:

• Physical: walking, bending, kneeling, able toreach, lift, stack and maneuver objects of varying dimensions and weighing upto 50 lbs., equipment operation (intercom, telephone, scanner, register, scale,shopping cart)

• Mental: judgment/decision making, social skills/verbalinteraction, memorization, reading, writing, & math

Maintaining a positivepresence on the sales floor

• Greet, Offer, & Thank all customers

• Assist customers by bringing them to thelocation of product

• Ensure the aisles are clear of debris at alltimes

JOBCOMPETENCIES AND REQUIREMENTS:

Attention to detail

• Checking product for the highest quality

• Properly scans and bags product

• Accurate shopping of customer orders

Communication skills

• Ability to Greet, Offer, & Thank allcustomers

• Effectively communicate with other departmentsand store staff

• Ability to receive feedback and implementprocesses for improvement

• Ability to follow directions from theSupervisor

Time management skills

• Ability to complete assigned tasks withoutdirect supervision in a timely manner

• Ability to prioritize tasks based on customerand business needs

*Must be able to work avariety of shifts; including nights, weekends, & holidays.

My Cub. My Way.

We provide our customers thebest grocery experience period by personalizing our customers’ evolving needswith innovation, convenience and by supporting the communities we serve throughdelivering quality, variety and fresh groceries.

At Cub, employment is builton a foundation of diversity and inclusion that enhances and enables ourassociates’ career development through education and training. We prideourselves in having a strong team of passionate employees who provideexceptional service. Every employee has the opportunity to make a difference inthe lives of our customers.

We’re an equal opportunityemployer. All applicants will be considered for employment without attention torace, color, religion, sex, sexual orientation, gender identity, nationalorigin, veteran or disability status