PURPOSE:

Responsible for tracking inventory and maintaining accurate inventory records and able to research any discrepancies. Display a strong understanding of the equipment he/she uses, the location of product, and the lay-out of the warehouse, slot location, lost sales, pack size and all other applicable product information.

JOB RESPONSIBILITIES:

• Conduct review and appropriate research to verify if a credit is valid and provide disposition back to customer service.
• Collaborate with customer experience team on credit inquiries and other requests.
• Leverage to identify customer trends and provide guidance to ops and stakeholder leaders.
• Perform shipping and receiving audits on-site and in retail stores as required.
• Partners with local inventory control to review and process adjustments as needed.
• Make accurate inventory adjustments in the system.
• Review and process penalty box items, identify trends and make recommendations to Operations leaders regarding potential coaching or training opportunities.
• Reviews and actions daily reports.
• Collaborates with all stakeholders including but not limited to procurement, operations, customer care, inventory control on inventory concerns.
• Reconcile store returns and make necessary adjustments withing the inventory system.
• Prorate returns for pickup, verifying items and case counts.
• Review and develop inventory control standard operating procedures as appropriate.
• Identify and resolve all internal shrink concerns.
• Acts as an inventory lead as needed in partnership with leadership.
• Review and process penalty box items, identify trends and make recommendations to Operations leaders regarding potential coaching or training opportunities.
• Sign and date all pick up documents and return to inventory control for record keeping.
• Maintain record retention program in compliance with guidelines and policies.
• Update home slot quantities when removing product from the home slot.
• Monitor all outside/offsite storage inventory.
• Analyze and monitor velocity reports and seasonal promotions to ensure product is available for sale onsite.
• Direct operations and offsite storage providers on inventory to pull and pick up.
• Ensure proper rotation of product in outside storage and onsite/in house storage.
• Manage Inventory Control projects that drive improvement of operations processes and/or other UNFI business area processes.
• Performs other relevant job duties as required.

QUALIFICATIONS:

• Capability of being licensed in operating powered industrial equipment.  

INTENT AND FUNCTION OF JOB DESCRIPTIONS:

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral task, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.